Privacy Policy

We collect information you provide directly to us, including:

• Name, email address, phone number, and shipping/billing address at checkout.
• Payment details, processed securely by our third-party payment gateway (we do not store full card numbers on our servers).
• Account credentials if you create a SunoBro account.
• Order history, wishlist items, and customer support correspondence.

We also automatically collect technical data such as IP address, browser type, device information, and browsing behavior on our site through cookies and similar technologies.

• To process and fulfill orders, including payment, shipping, and returns.
• To communicate order confirmations, shipping updates, and support responses.
• To personalize your shopping experience and recommend products.
• To send marketing communications, where you have opted in — you may unsubscribe at any time.
• To detect, investigate, and prevent fraud, abuse, and security incidents.
• To comply with legal obligations and enforce our Terms & Conditions.

We use cookies and similar technologies to keep you signed in, remember your cart, and understand how you use our site so we can improve it. You can control cookies through your browser settings; disabling them may limit some site functionality.

We do not sell your personal information. We share data only with:

• Payment processors and fraud-prevention providers, to complete transactions.
• Shipping and logistics partners, to deliver your orders.
• Analytics and marketing tools, in aggregated or pseudonymized form where possible.
• Law enforcement or regulators, where required by applicable law.

We retain personal data for as long as necessary to fulfill orders, comply with legal and tax obligations, resolve disputes, and enforce our agreements. We apply industry- standard technical and organizational safeguards — encryption in transit, access controls, and regular security reviews — to protect your data against unauthorized access, alteration, or loss.

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

We may update this Privacy Policy periodically. Material changes will be reflected by updating the "Last Updated" date above, and where appropriate, communicated directly to you.

Questions about this Privacy Policy or how we handle your data? Reach out at support@sunobro.com.